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News -
Healthwatch across Bristol, North Somerset, South Glos were delighted to receive an official response from University Hospitals Bristol NHS Foundation Trust to the Trans report that joint Healthwatch published in June 2018. -
News -
An open letter outlining plans to get services back to their pre-pandemic levels but still ensure everyone’s safety has been released. -
News -
Black women are five times more likely to die during pregnancy and after childbirth latest figures show. (MBRRACE, 2019) Healthwatch wants to hear real experiences so every woman has the right to the best pregnancy and after birth care. -
News -
A new team has been set up in Bristol to ensure pregnant women understand the latest information and guidance and it is made available in languages spoken by the women served by local maternity units. -
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Becoming a new parent comes with challenges, and it's important to get support from your health visitor. We've been working with Bristol's health visiting team, who have now improved the information they give to parents, particularly around feeding. -
News -
Healthwatch England has responded to the Independent Review of Maternity Services at The Shrewsbury and Telford Hospital NHS Trust, led by Donna Ockenden. The review examined almost 1,600 clinical incidents and found repeated failures in care. -
News -
Have you given birth since April 2020? Did you experience any mental health issues or emotional challenges such as low mood before getting pregnant? We'd like to hear your story and find out if you got the support you needed from the NHS. -
News -
The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.' -
News -
Many women are struggling to access the support they need for their mental health during and after pregnancy. Only 1 in 5 were satisfied with the time their GP spent talking to them about their mental health at their six-week postnatal check. -
Blog -
Research shows that continuity of care - receiving care from the same midwife or team of midwives - is best practice in maternity care. But we spoke to new mothers whose experiences show that services don’t always implement it. -
Advice and Information -
If you're pregnant or have recently given birth, it can be difficult to know where to turn if you're struggling with your mental health. We've compiled a list of organisations that offer support for people living in Bristol and the surrounding areas. -
Blog -
Mental health issues are widespread and of significant concern to new parents, but many face substantial difficulties accessing mental health services. Mothers from across the local area told us about their experiences. -
Report -
Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services. -
Blog -
The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. -
News -
Lucy Letby was found guilty on the 21st August 2023 of murdering seven babies at the Countess of Chester Hospital between 2015 and 2016, while working as a nurse. She was also convicted of trying to kill six other infants. -
News -
The Care Quality Commission, independent regulator of health and social care services, inspected Maternity Services at North Bristol NHS Trust in November 2023. -
Report -
102 people in Knowle West, Hartcliffe and Weston-super-Mare spoke to us about their experiences of health and social care. They shared the barriers and failures that prevented them from accessing local services, and what improvements are needed. -
Report -
Last year, almost 1000 people shared their experiences of health and social care services with us. Our annual report highlights all the ways we've used your feedback to improve care, plus our plans for the year ahead. -
Report -
Our local Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women and families across Bristol, North Somerset and South Gloucestershire. It brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. -
Report -
'Antenatal' is the time when you're pregnant, before a baby is born. The NHS provides free antenatal classes. Parents across Bristol, North Somerset and South Gloucestershire shared their experiences of antenatal care with the local Maternity and Neonatal Voices Partnership. -
Report -
Our stop smoking client consultation report where we asked women why they struggled to stop smoking during pregnancy in Bristol and North Somerset. What did they think about services to help them and how did they work?
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Report -
Read the Healthwatch Bristol Annual Report for 2017/18 - it focuses on our new
mental health project, working with Bristol City Council on their Thrive programme and
with all team members now trained in Mental Health First Aid. -
Report -
Open Advisory Meeting Minutes -
Report -
Open Advisory Meeting Minutes -
Report -
Open Advisory Meeting Minutes -
Report -
Here is our guide to Enter and View; Healthwatch Bristol's powers to access health and care services -
Report -
Here is the Healthwatch Bristol Privacy Policy which explains our procedure in handling data when you fill in our feedback forms or visit our website. -
Report -
Healthwatch Bristol have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.
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Report -
During 2018/2019 our work included a year-long study of emotional health and wellbeing in the city of Bristol and we worked with 300 medical students looking at the 3Ds - disability, disadvantage and discrimination. -
News -
Come and hear what the newly-named Healthwatch 3 (Bristol, North Somerset and South Glos) has been up to over the last year – and our plans to strengthen the patient voice to make a difference to services in Bristol and South Glos. -
Advice and Information -
Avon & Somerset Police advise to beware of the scams that are circulating around the COVID 19 crisis -
News -
We are celebrating Volunteers' Week June 1st to 7th by saying a big thank you to our 30 volunteers and 7 trustees who help us at Healthwatch Bristol, North Somerset and South Glos. -
News -
Join us on Zoon for our virtual AGM on Monday, October 12, 6-7pm, to reflect on our 19/20 year with updates on the latest news and project work being carried out in Bristol. -
News -
We look forward to seeing you at our virtual AGM. Thank you for responding to our name change resolution. A reminder is attached.
Please note that during the meeting members will be asked to vote to elect new and current trustees. -
Report -
Here are the minutes of our first virtual AGM when we welcomed over 40 people to hear about our work and achievements over the last year. There is also a recording of the Zoom meeting held in October. -
Advice and Information -
Do you have questions about what Healthwatch does? Want to know what we do with your feedback, or how you can help improve health and social care services? Watch our video to find out. -
Advice and Information -
Healthwatch exists to take on board the views of the public so they can influence health and social care locally. Our strategy aims to highlight the importance of leaving feedback and outlines how Healthwatch can use it to make a difference. -
News -
See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11.30am on May 5 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
Report -
Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this. -
Report -
On the 5th of May 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch Bristol can do to bring about change. -
Advice and Information -
When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for. -
Report -
In October 2019, Heathwatch Bristol became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report. -
Report -
From using your dentistry feedback to inform to a Parliamentary debate, to creating an online resource to help people caring for individuals with dementia access services: take a look at what we've been up to during 2020 and 2021. -
News -
See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11.30am on August 4 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
Report -
Between the beginning of April and the end of June 2021, we received 150 pieces of feedback on a wide range of health and social care issues, including GPs, dentistry, and mental health. Here's how your feedback helped make a difference. -
Report -
Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent. -
Report -
The Finance Committee is responsible to the Management Board. The committee's role includes ensuring Healthwatch BSSNG operates appropriate financial and accounting policies, and assessing the financial performance of Healthwatch BNSSG. -
Report -
On the 4th of August 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch Bristol can do to bring about change.