New Healthwatch guides to help you find online information and get started with video calls

Use our new guides to stay connected to friends and family and find information about health and wellbeing services. We'll help you get started with the NHS App, Zoom, askmyGP and more.
zoom rebecca and team

Our volunteer co-ordinator Rachel has put together a series of how to guides to help people use apps and other online resources. They're broken down into simple steps to help first time users.

Our guides will help you register for the NHS app or askmyGP to connect to your GP surgery or order repeat prescriptions. You can also learn how to use video calling apps such as Zoom to stay connected with family and friends. 

How to guides

The following guides are PDFs. If you need them in any other format please email: or call us on 07944369180.

Click on the pink box to open each guide. You can download and print them for easy reference.

How to use NHS App
How to use Zoom
How to use askmyGP

Still stuck? Speak to someone who can help.

Ability Net is a UK-wide charity which can provide remote support for people who need help using websites and apps.

You can phone their helpline on: 0800 048 7642

Or email them at:

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