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News and reports

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Healthwatch BNSSG's code of conduct
Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent.
16 August 2021
Report
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How your feedback has made a difference: April - June 2021
Between the beginning of April and the end of June 2021, we received 150 pieces of feedback on a wide range of health and social care issues, including GPs, dentistry, and mental health. Here's how your feedback helped make a difference.
10 August 2021
Report
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Annual Report 2020/2021
From using your dentistry feedback to inform to a Parliamentary debate, to creating an online resource to help people caring for individuals with dementia access services: take a look at what we've been up to during 2020 and 2021.
23 July 2021
Report
Close-up of two people holding hands
Report: Caring for someone with dementia
Caring for someone who has dementia can be a challenge. We spoke to carers throughout Bristol and South Gloucestershire to find out what support they needed, and created a resource to help signpost carers to the services available to help them.
23 July 2021
Report
A laptop and sheets of paper showing bar graphs
Annual Report 2019/2020
In October 2019, Heathwatch Bristol became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report.
23 July 2021
Report
A person writing in a notebook in front of a laptop
Bristol Prioritisation Panel May 2021 - minutes
On the 5th of May 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch Bristol can do to bring about change.
28 May 2021
Report
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Healthwatch BNSSG's decision making policy
Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this.
11 May 2021
Report
HW bnssg AGM
Minutes and recording of our first AGM held in October
Here are the minutes of our first virtual AGM when we welcomed over 40 people to hear about our work and achievements over the last year. There is also a recording of the Zoom meeting held in October.
2 December 2020
Report
View of a dentist's lamp
Dentistry during Covid-19
Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire have been gathering feedback about dental practice and treatment throughout the Coronavirus pandemic.
6 October 2020
Report
care at home survey
Read how people who need care at home were affected by pandemic
Lu, who suffers from chronic condition fibromyalgia, tells us how her family stepped up to look after her when she suffered a distressing fall and how she struggled to get help for severe shoulder pain.
21 July 2020
Report
Two women stood talking
Do No Harm
First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings.
21 July 2020
Report
Elgar house
Enter and View at Elgar House
Read our report on Elgar House, Southmead Hospital, where we observed the facilities and spoke to patients on the wards. We found delays in sorting patients' care at home leading to prolonged stays.
17 July 2020
Report
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