Annual Report 2020/2021

Report - 23 July 2021

From using your dentistry feedback to inform to a Parliamentary debate, to creating an online resource to help people caring for individuals with dementia access services: take a look at what we've been up to during 2020 and 2021.

In 2020/2021, we heard from 320 people about their experiences of health and social care. Your feedback helped us make a number of recommendations, on topics ranging from mental health to dementia and care at home.

The top topics you contacted us about were:

  • dentistry
  • booking appointments with GPs
  • COVID-19 vaccinations
  • mental health referrals

To read our full report, click the pink 'Download' button below.

Downloads

Annual Report for 2020/2021
Download (PDF 1.6 MB)

If you'd like to share your feedback on health or social care services with us, click the pink 'Talk to us' button below.

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