Coronavirus and mental health services

In the light of Coronavirus, there have been some changes to the ways that mental health and wellbeing services in Bristol are running.

CASS (Community Access Support Service) has been working with partners to pull together information on these changes to help keep people informed.

Inpatient services continue but visiting has been suspended. Below is a list of community-based mental health support in Bristol and how to access the services.

If you use the Wellbeing College you can access this via Second Step’s website  as well as the Facebook group and YouTube channel, both of which are called ‘Second Step Wellbeing Colleges’. New material will be added on a daily basis.

Bristol Mental Health: ACE group activities and assessment and recovery service activities are currently cancelled. Online support and information:

Beat Eating Disorders: online support:

Bipolar UK: online support:

Bluebell Care and Dads in Mind (perinatal mental health): currently looking into non face-to-face support: 

Bristol Mind: online and telephone support:

Bristol Sanctuary: currently running a telephone-only service on: 01179542952 or 07709295661 (lines are open 7 days a week from 4pm-10pm).

Changes Bristol: online support groups:

Second Step: community rehabilitation service: groups and face-to-face work is currently suspended. You can contact the office on: 0117 909 6630 or email:

The Hope Project (mental health support for men run by Second Step): telephone support on: 0117 428 8930  or email:

Dementia Wellbeing Service: telephone support via their Access Point: 0117 904 5151 (Monday-Friday 8am-6pm)

NHS inpatient services: continue but visits have been suspended:

Network Counselling: online or by phone:

Nilaari: telephone support: 0117 952 5742

Off the Record: Group sessions cancelled, some one-to-one appointments moving online, no new referrals, see Facebook page for online schedule:

Re-think Mental Illness: Online info & advice via website, community support service accepting referrals only by email, 1-1 support via phone:

Self-injury Support: currently no helpline, but online support:

In an emergency call Bristol Mental Health on 0300 555 0334. This line is open 24 hours, 7 days a week.

Community services and local support

Contact your local hub:


Below are some PDF downloads that contain great advice during Covid-19. 

The first is help dealing with Stress, aniety & depression - recognising the symptoms, causes and how to treat it during this pandemic. 
The second is centered around grief. Signs and symptoms, looking at why we grieve, help with coping and where to get help from. It has advice across six different religions and is centered around the help and support available during the pandemic. 
Dealing with Stress, Anxiety & Depression
What is grief?

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