Our Volunteers

Grace Spencer

Grace joined as a volunteer in October 2019. She is a member of the Bristol Prioritisation Panel and is trained as an Enter and View authorised representative. Grace has a particular interest in substance misuse and mental health and enjoyed completing the Connect5 Mental Health training. She also supported the Caring for Someone with Dementia project.

Suaad Walker

Suaad has been a Healthwatch volunteer since 2015. She is particularly interested in equality, diversity and inclusion. She is an active member of the South West Citizen’s Assembly and represents Healthwatch at Severnside Integrated Urgent Care meetings. Suaad also reviews and comments on Quality Accounts.

Dave Crofton

Dave joined Healthwatch Bristol as a volunteer in 2015. He is very interested in supporting inclusivity, such as communities that find it hard to access health services.  Dave is an active member of the Bristol Prioritisation Panel and represents Healthwatch at the University Hospital Bristol and Weston Patient Experience Group meetings.

Katie Covell

Katie joined Healthwatch in 2021 to develop her research skills through volunteering. She accepted a task to produce a Who’s Who directory of health service providers in the Bristol, North Somerset and South Gloucestershire area and is being mentored by an experienced volunteer.  Katie has professional experience in mental health.

Vikky le May

Vikky joined Healthwatch in November 2020. She has a good local knowledge of social care which is beneficial in her role as a member of the Bristol Prioritisation Panel. Vikky is interested in working with black, Asian and minority ethnic communities and is qualified in health promotion.

Heather Malcolm

Heather has been a volunteer since September 2021. She is a member of the Bristol Prioritisation Panel. Heather joined Healthwatch as she wants to be part of an organisation which keeps the needs of those at the point of contact front and centre in decision making and in the day-to-day provision of services.

Volunteering with Healthwatch

Why do we need you?

The more information we gather, the more influence we have over shaping how health and social care develops to meet the needs of the community. Volunteers act as the eyes and ears of local people, raising issues of concern.

What do our volunteers do?

There are a number of opportunities available. You can be involved as much as you choose, but we do ask for an initial commitment of 3 months. Training will be provided and reasonable travel expenses paid. The roles currently being offered are:

  • Community Outreach – talk to local people about our services and record feedback
  • Healthwatch Representative – represent us on health and social care related boards and meetings hosted by other organisations
  • Enter and View – visit, observe and report back on services (group work) 
  • Office Support – administrative support

Who can volunteer?

We welcome applications from local people aged 18+. You will have a willingness to listen and talk to a range of people. A non-judgemental attitude and an understanding of issues of confidentiality are essential. We need people who can confidently represent our role in the community. You will be able to communicate clearly in feeding back any information you gather.


We are committed to following safeguarding guidelines for both children and vulnerable adults and will provide training in this area where appropriate. All of our volunteers will be asked to undergo a DBS check which is at no cost to yourself as part of the application process.

Why volunteer?

It’s a chance to meet new people and become more involved in your community. You will learn new skills and gain experience that could be a stepping stone into employment or training opportunities.

Find out more

If you're interested in joining us as a volunteer and would like more information or an application form, please get in touch with Volunteer Co-ordinator Julia Senior-Smith by emailing: julia@healthwatchbnssg.co.uk or phoning: 07517 426694