Healthwatch Area Manager (Bristol, North Somerset, South Glos) - Vicky Marriott

Vicky has lived in the South West for over 25 years.
She became a registered Public Health Practitioner in 2017 and has experience delivering community health services & training.
She has a Diploma in Adult Learning and has been a Wellbeing tutor for North Somerset Council. 

01275 873770

Our staff

Strategy Manager - Rowan Williams

Rowan has worked in health and social care since 1999.  Prior to her current role she worked in a range of developmental roles in the substance misuse sector, including a 6 year secondment to a commissioning team as Development Manager.  She has been lead bid writer for over 15 years and her specialist areas are harm reduction and co-production. Rowan is assisting Healthwatch South Gloucestershire in setting up systems to deliver the new wider contract and will be leaving us at the end of 2019 to work more close to home in Wales.

01275 851400  

Volunteer Support Officer - Julia Senior-Smith

Julia’s role is to recruit new and support existing Healthwatch volunteers and support the Enter and View programme - a process where Healthwatch uses its statutory powers for representatives to go into NHS-run health premises and acts as a critical friend - making recommendations for improvements.
Julia has a background in children’s services, integrated working practices and employee engagement. She has worked for several years as a volunteer for the Alzheimer’s Society and Positive Step in North Somerset and she has a Diploma in Counselling.

01275 851400  

Communications Lead - Rebecca Jones

Rebecca's background is in local journalism, where she has attended many meetings on changes and developments in health and hospital services in the South West and further afield. More recently she has worked as a writer and social media manager for a local charity and is committed to providing eye-catching and thought-provoking posts and articles that show the real effort, made by Healthwatch North Somerset, to give people a voice about health and social care.

01275 853304.  

Our volunteers

Why do we need you?

The more information we gather, the more influence we have over shaping how health and social care develops to meet the needs of the community. Volunteers act as the eyes and ears of local people, raising issues of concern.

What do our volunteers do?

There are a number of opportunities available. You can be involved as much as you choose, but we do ask for an initial commitment of 3 months. Training will be provided and reasonable travel expenses paid. The roles currently being offered are:

  • Community Outreach – Talk to local people about our services and record feedback
  • Healthwatch Representative – Represent us on health and social care related boards and meetings hosted by other organisations
  • Enter and View –Visit, observe and report back on services (group work) 
  • Office Support – Administrative support

Who can volunteer?

We welcome applications from local people aged 18+. You will have a willingness to listen and talk to a range of people. A non-judgemental attitude and an understanding of issues of confidentiality are essential. We need people who can confidently represent our role in the community. You will be able to communicate clearly in feeding back any information you gather.


We are committed to following safeguarding guidelines for both children and vulnerable adults and will provide training in this area where appropriate. All of our volunteers will be asked to undergo a DBS check which is at no cost to yourself as part of the application process.

Why volunteer?

It’s a chance to meet new people and become more involved in your community. You will learn new skills and gain experience that could be a stepping stone into employment or training opportunities.