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News and reports

Front cover of our Enter and View summary report, observing local Avon and Wiltshire Partnership inpatient mental health wards

Report: observing local mental health wards

We visited six inpatient wards managed by Avon and Wiltshire Mental Health Partnership across the local area. Patients and staff told us what's working well, and where improvements are needed.
27 August 2024
Report
A group of men sitting in a circle, talking and showing support to each other.

Report: Mental health support for people with long term physical health conditions

We asked people in Bristol if and how their physical health affects their mental health, and what changes they would like to see from health and social care services.
23 August 2024
Report
Jo Snow and her daughter

'Siblings of children with serious conditions are affected too'

Jessie May nurses provide at home nursing and respite care for children and young people that have a terminal or life-limiting condition throughout the South West.
8 August 2024
Advice and Information
An older man using a walking stick and a younger woman gardening.

Report: Your experiences of surgery waiting lists

North Bristol NHS Trust (NBT) asked us to find out how they could support people on waiting lists for elective surgery and surgical investigations, with a focus on marginalised and seldom-heard communities.
31 July 2024
Report
A woman wearing a headscarf providing medical care to an older Asian woman.

What are refugees and asylum seekers telling us about local services?

Between April and June 2024 we spoke to around 30 people who identified as either refugees or asylum seekers. This is what they told us.
26 July 2024
Advice and Information
Logos for North Somerset Council, Bristol City Council, and South Gloucestershire Council

New provider for local Healthwatch services

The Care Forum has been selected to provide Healthwatch services for Bristol, North Somerset and North Somerset (BNSSG) over the next three years.
23 July 2024
Advice and Information
A carer helping an older woman make a hot drink in her home.

Up to 1.5 million disabled people could be missing out on social care support

According to estimates by Healthwatch England, up to 1.5 million working-age disabled people in England could need social care support but are not accessing it. This means they are likely to be missing out on help with daily activities such as washing, cleaning, socialising, and going to the shops.
18 July 2024
News
A colourful graphic showing two people playing football, a person pushing someone else in a wheelchair, and a person on a bicycle.

CQC assessment of Bristol City Council Adult Social Care

The Care Quality Commission (CQC) will look at how the council is meeting its adult social care responsibilities, focusing on four themes: working with people, providing support, ensuring safety, and leadership.
18 July 2024
News
Front cover of our 2023/24 annual report

Annual Report 2023/2024

Last year, almost 1000 people shared their experiences of health and social care services with us. Our annual report highlights all the ways we've used your feedback to improve care, plus our plans for the year ahead.
8 July 2024
Report
Frontage and main entrance to Bristol Royal Infirmary.

Improving the patient journey: from hospital admission to discharge

Healthwatch Bristol has been working with the Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) to improve the discharge process.
7 June 2024
News
A dentist examining a patient.

Have your say: Draft Oral Health and Dental Strategy

Access to NHS dental care continues to be one of the main issues we hear about from the public. The Bristol, North Somerset and South Gloucestershire Integrated Care System (ICS) has published a draft oral health and dental strategy for the next three years.
29 May 2024
News
Illustration of a doctor wearing a stethoscope, holding a clipboard with a checklist on it.

Get the most from your learning disability annual health check

This checklist is a tool for people with a learning disability and their carers or supporters to fill in before attending an annual health check. It aims to help you recognise when things aren’t right, take actions to keep healthy, and to speak up and seek help.
29 May 2024
Advice and Information

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