Healthwatch have a legal power to visit health and social care services and see them in action.
This power to Enter and View services offers a way for us to meet some of our statutory functions and allows us to identify what is working well with services and where they could be improved.
This policy outlines:
- The purpose of Enter and View
- What happens during a visit
- Our policy on conducting Enter and View visits and how we recruit and train authorised representatives to carry out the visits
- How we report on our findings and follow up with service providers