News and reports

In 2022-23, we supported more than 1000 people and held almost 150 learning sessions to help older adults learn about the NHS app and develop the skills to order prescriptions, view test results, book GP appointments, and access online consultations.

Concerns raised included the way staff treated patients. The Care Quality Commission (CQC) will keep the home under review, and it will either be re-inspected within 6 months to check for improvements or the provider's registration may be cancelled.

A hate crime is any crime that the victim or anyone else things was motivated by hostility or prejudice based on a person's race, religion, sexual orientation, disability, or gender identity.

Many of us use our GP practice website to find out vital information such as out-of-hours care and making a complaint. When we discovered that many were difficult to navigate, we created a tool to help practices improve their websites for patients.

Earlier this year, the local Integrated Care Board asked residents for feedback on what keeps us all well, what support we need, and what barriers to keeping well exist. Here's what you said.

We were one of only eight local Healthwatch shortlisted for the award, for our work around making the discharge process safer and easier to understand for patients.

Marginalised ethnic communities were disproportionately affected by the Covid-19 pandemic. A new report looks at how people from across Bristol came together to respond and a find a solution.

St John Ambulance, together with the NHS and the British Islamic Medical Association, have created a series of First Aid resources in Urdu to help communities respond in an emergency.

The Care Quality Commission says people with a learning disability and autistic people "continue to face barriers when accessing health care and treatment" after collecting people’s experiences from 8 hospital trusts in England.

People who are eligible for the service can receive a free blood pressure check without needing to book an appointment at their pharmacy. The check takes 10-15 minutes and carried out by a pharmacist.

See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11:30am on November 9 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.'