Provider of Healthwatch Bristol awarded 'Investing in Volunteers' standard
Investing in Volunteers is the UK quality standard for all organisations involving volunteers. The standard aims to improve the quality of the volunteering experience for all volunteers and demonstrates that organisations value the enormous contribution made by their volunteers.
TCF said:
“Going through IiV gave us space to reflect on how we support and value volunteers. It has strengthened our commitment to making sure their voices shape what we do. Volunteers are at the heart of amplifying community voices and helping us influence real change in health and social care.”
TCF was assessed against six quality areas and proved to excel in all aspects of working with its volunteers.
The Chair of UKVF (the Awarding Body) said:
“UKVF is delighted to announce TCF‘s successful achievement of this Award, they have demonstrated a real commitment to volunteering, proven that their volunteer management policies and procedures meet nationally recognised standards.”
Testimony from our volunteers
“A lot of us volunteers get involved via our own experience of health care, which means some of us have long term health conditions. They are very good at accommodating that, very understanding.”
“I have had a number of roles, and each time, I have been introduced to different staff or other volunteers, had a thorough briefing…they are always available to you if you have any questions.”
“Lots of conversations about what I wanted from the experience, what I would enjoy doing.”
Investing in Volunteers is delivered by the national volunteering infrastructure bodies in Scotland and Northern Ireland. Together they enable organisations across the UK to achieve the award.
Investing in Volunteers is unique in that it is the only standard that focuses on volunteers. It is based on the following six quality areas:
- Vision for Volunteering
- Planning for Volunteers
- Volunteer inclusion
- Recruiting and welcoming volunteers
- Supporting volunteers
- Valuing and developing volunteers
Further information about the Standard can be found on investinginvolunteers.co.uk.
