Healthwatch to gather feedback on how mental health services are working
Julie met Margaret Price, the carers support lead at Rethink Mental Illness in Bristol, to discuss how HW Bristol could give voice to those in the city with mental health issues and to those who support them at home.
18 February 2020
Hospitals need to 'shift the mindset' to show how they action patients' complaints
More hospitals should use their complaints system in a positive way to demonstrate to the public they can make improvements. Healthwatch wants hospitals to use complaints to show patients they take action where needed.
15 January 2020
GP survey to help people get better access to the care they need
Practice makes perfect – do you want a more convenient GP service that fits around you? Feedback on how easy you are finding it to get an appointment at your local surgery in this survey from the local clinical commissioning group.
2 January 2020