News and reports

We're working with North Bristol NHS Trust (NBT) to understand and improve experiences during your wait for an operation.

Many healthcare images do not represent the communities we serve. The University of the West of England (UWE) and and NHS England (NHSE) are looking to photograph a number of medical conditions on people with different skin tones.

Following patient feedback, the NHS has committed to making it easier and quicker for you to get the help you need from your GP and the healthcare community around your surgery. Our new booklet explains what changes and improvements you may see.

Our engagement strategy sets out how and why we engage with the public; collaboration with other groups and organisations; what we do with your feedback; and our commitment to equalities research and working with 'least heard' communities.

In each of the last four years the NHS Staff Survey has shown that more than one in four staff has experienced harassment, bullying or abuse from patients and members of the public while at work.

Read the minutes of our November 29 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.

Our hub in The Galleries shopping centre, Broadmead will be closed to the public between Monday 25th and Friday 29th December. It may take us longer than usual to get back to you over the Christmas and New Year period.

Health and care partners in Bristol, North Somerset and South Gloucestershire (BNSSG) are investing an extra £40m into services to boost capacity and speed up hospital discharge during the challenging winter months. Planning for this winter began in February, with significant extra funding allocated to winter schemes to maintain safe and effective care for local people.

Our 2022 Annual General Meeting was attended by our Trustees, staff, and members of our volunteer team. We discussed the work we'd done over the previous year and looked at how we can continue to be a voice for patients in the future.

For the first time, the NHS has published the number of individual patients on the waiting list – 6.5 million – in addition to the total number of appointments and treatments currently on the waiting list – 7.77 million.

Helping more people to manage their mental health through self-care is one of the key priorities set out in the draft mental health strategy prepared by health and care partners in Bristol, North Somerset and South Gloucestershire. People from across the region are being invited to have their say on a new Mental Health Strategy.

Our 2023 AGM will take place between 11am and 12:30pm on Tuesday 14th November at John Wesley's New Room, 36 The Horsefair, Bristol BS1 3JE. Everyone is welcome.