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News and reports

An older man using a walking stick and a younger woman gardening.

Improving your care while waiting for surgery

Our work with a local hospital trust has led to a range of measures to improve the experiences of people on a waiting list for surgery. Keeping people updated about their place on a list and taking personal needs (such as housing and social support) into consideration are two of the steps that are being taken.
22 October 2024
Response
A blue and white hospital corridor with rooms off to each side.

Local provider of mental health services responds to latest CQC inspection

Earlier this year, the Care Quality Commission (CQC) inspected forensic inpatient and secure wards managed by Avon and Wiltshire Mental Health Partnership NHS Trust. The CQC gave a rating of 'requires improvement'.
14 October 2024
News
Bristol, North Somerset and South Gloucestershire Maternity and Neonatal Voices Partnership logo.

Report: Antenatal sessions - lived experience and staff views of local provision

'Antenatal' is the time when you're pregnant, before a baby is born. The NHS provides free antenatal classes. Parents across Bristol, North Somerset and South Gloucestershire shared their experiences of antenatal care with the local Maternity and Neonatal Voices Partnership.
10 October 2024
Report
Front cover of the BNSSG Maternity & Neonatal Partnership Annual Report 2023-24

Maternity & Neonatal Voices Annual Report 2023/2024

Our local Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women and families across Bristol, North Somerset and South Gloucestershire. It brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care.
4 September 2024
Report
Front cover of our Enter and View summary report, observing local Avon and Wiltshire Partnership inpatient mental health wards

Report: observing local mental health wards

We visited six inpatient wards managed by Avon and Wiltshire Mental Health Partnership across the local area. Patients and staff told us what's working well, and where improvements are needed.
27 August 2024
Report
A group of men sitting in a circle, talking and showing support to each other.

Report: Mental health support for people with long term physical health conditions

We asked people in Bristol if and how their physical health affects their mental health, and what changes they would like to see from health and social care services.
23 August 2024
Report
Jo Snow and her daughter

'Siblings of children with serious conditions are affected too'

Jessie May nurses provide at home nursing and respite care for children and young people that have a terminal or life-limiting condition throughout the South West.
8 August 2024
Advice and Information
An older man using a walking stick and a younger woman gardening.

Report: Your experiences of surgery waiting lists

North Bristol NHS Trust (NBT) asked us to find out how they could support people on waiting lists for elective surgery and surgical investigations, with a focus on marginalised and seldom-heard communities.
31 July 2024
Report
A woman wearing a headscarf providing medical care to an older Asian woman.

What are refugees and asylum seekers telling us about local services?

Between April and June 2024 we spoke to around 30 people who identified as either refugees or asylum seekers. This is what they told us.
26 July 2024
Advice and Information
Logos for North Somerset Council, Bristol City Council, and South Gloucestershire Council

New provider for local Healthwatch services

The Care Forum has been selected to provide Healthwatch services for Bristol, North Somerset and North Somerset (BNSSG) over the next three years.
23 July 2024
Advice and Information
A carer helping an older woman make a hot drink in her home.

Up to 1.5 million disabled people could be missing out on social care support

According to estimates by Healthwatch England, up to 1.5 million working-age disabled people in England could need social care support but are not accessing it. This means they are likely to be missing out on help with daily activities such as washing, cleaning, socialising, and going to the shops.
18 July 2024
News
A colourful graphic showing two people playing football, a person pushing someone else in a wheelchair, and a person on a bicycle.

CQC assessment of Bristol City Council Adult Social Care

The Care Quality Commission (CQC) will look at how the council is meeting its adult social care responsibilities, focusing on four themes: working with people, providing support, ensuring safety, and leadership.
18 July 2024
News

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